The PoS system in a restaurant is traditionally where payment is exchanged. Touch screens, payment terminals, and a variety of other software and hardware is used to enable the transaction. However, modern PoS systems allow for so much more. In this article, we’re going to explore the benefits of upgrading your system to something more suitable for your restaurant.

Mobility

Modern PoS systems tend to come with tablets, enabling your waiting staff to take orders with ease. The benefits of this are numerous. Chefs no longer have to try and read the illegible scrawl of a waiter’s handwriting, and the waiting staff can instantly upsell any items they think would pair well with the food ordered. The process is more efficient and more reliable and minimizes the chances of food being sent back to the kitchen due to an incorrect order being placed.

Loyalty Campaigns

Over half of US consumers are members of a restaurant loyalty card campaign. A good PoS system makes running a loyalty campaign easy. You can personalize the guest experience, store information on how they like their food and their preferences, send out emails and newsletters, run promotions and reward your customers.

Analysis

Your PoS system will contain data about every transaction that passes through it. This will enable you to see which menu items are popular, and which aren’t. You’ll also be able to tell where food is commonly wasted, and when you have too many staff working. If you pass this information to someone who can analyze it for you, you’ll be able to determine areas of loss and minimize them. You’ll also be able to improve the customer experience by removing dishes that don’t work and adding more of those that are enjoyed.

A Modern Experience

Finally, some restaurants are taking the ordering process one step further and placing tablets on the restaurant’s tables as opposed to menus. The benefit of this for the restaurant is that fewer wait staff are needed and chefs can make sure to order their food exactly as the customers like it. Many consumers also like this, as it’s modern and eliminates wait times.

As you can see, a good PoS system can have a lot of benefits for a restaurant. Contact us today to speak to the best PoS consultant in Colorado and we’ll explain the benefits in more detail.